AI is rapidly entering payment operations, from fraud prevention to operational decision-making. However, disconnected processing layers, fragmented systems, and siloed data create critical visibility gaps that AI cannot bridge on its own. Adding AI into a fragmented environment risks scaling existing operational bottlenecks rather than solving them.
In this session, MS Solutions Group experts explored how establishing an authoritative control layer enables AI to operate safely, efficiently, and at scale across clearing and settlement.
Join Moez El Ghali, CEO & Founder of MS Solutions Group, and Doug Ballantyne, Regional Director East & Southern Africa, as they share concrete field experience from payment environments spanning national switches, multiple schemes and cross-border corridors.
Key Topics Covered
- Prediction vs. Finality: Why AI excels at prediction (e.g., liquidity forecasting, exception ranking) but cannot replace deterministic control or financial finality.
- The Reality of Fragmentation: How operational breakages occur at system handovers across switches, schemes, and cores—and why vendor count is secondary to governance.
- Architecture for Control: How to structure systems across System of Record, Control Layer, and Intelligence to ensure policy enforcement and auditability.
- Practical 90-Day Roadmap: Concrete steps to map critical flows, identify breakages, and implement bounded, high-value AI use cases (such as reconciliation assistance) without a complete system overhaul.
Who should attend?
This session was designed for C-level and senior executives responsible for payment infrastructure, operations, technology, risk and transformation, including:
- Heads of Payments & Payment Orchestration across issuing, acquiring, and payment processing
- CIOs & CTOs
- COOs & Operations Directors
- Heads of Clearing & Settlement
- Risk, Fraud & Financial Crime Leaders
- Compliance & Regulatory Leaders
- Digital Transformation & Innovation Executives
- National Switch Operators & Payment Infrastructure Leaders
- PSPs, Payment Processors & Fintech Leaders
